Time and Attendance Services
and Support

System Implementation

Our approach to installing a Stromberg time and attendance system is carefully planned. In order to properly implement your system, we take the time to understand your current business needs and determine how to integrate our system with your business methods. To accomplish this, we have developed a structured “customer evaluation” to ensure our application meets your needs. This evaluation draws on the many resources of Stromberg, from advanced technology solutions to implementation and expansion across your business operation. Our focus is always on providing the right solution, regardless of your size or business.

Our customer evaluation is designed to:

  • Create an accurate and detailed assessment of your needs, based on your stated objectives and develop a partnership with management and key personnel.
  • Ensure you acquire the appropriate mix of products, services, and technologies to reach your goals for today, as well as the future.
  • Implement solutions in a timely, efficient, and cost-effective manner.
  • Provide project management guidance and services during implementation.
  • Help you choose the appropriate level of service and support to ensure your continued satisfaction.

Our standard implementation timelines are 6-8 weeks depending on the size of the client. Our implementation model utilizes a project manager as the director of the project with implementation specialists who perform the technical installation and configuration. We utilize training specialists who deliver the training. Our methodology consists of training and education on our product in the beginning of the implementation to boost the effectiveness of our planning sessions. We emphasize project planning and conduct status meetings on a regular basis. The next step after establishing our project plan is the survey process where we gather information regarding departmental structure, payroll rules, scheduling and define the Stromberg configuration.

Upon completion of the system implementation, the on going support will be provided by Stromberg technical support. The Implementation team will do a project transfer to the technical support team to ensure that all aspects of the implementation and system architecture are communicated properly so that all members of the support staff understand the project background.

  1. Project Management
  2. Implementation
  3. Training
  4. Go LIVE
  5. Transition to Support

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