Customer service is the key to success in retail. Whether you sell clothing or kitchen supplies, pleasing your client is the number one goal. The Stromberg Enterprise system facilitates employee production and allows your staff to actively address any of your customer’s needs.
Stromberg can help you plan your workforce in accordance with consumer demand. By maintaining the exact number of staff members to adequately service your customers, your labor dollars can be minimized without compromising your level of customer support.
Stromberg solutions can ease staffing issues, regulate hourly employees by job, and ultimately streamline your payroll, thus amplifying what matters to you most – your bottom line.
Stromberg Enterprise For Retail is a complete workforce management solution for retail organizations. It is comprised of: Labor Scheduling, Forecasting and Budgeting. These modules integrate with Stromberg’s Enterprise Time and Attendance system allowing retailers to dynamically manage employees for least cost and maximum productivity.
Stromberg Labor Scheduling applies employee skill levels and availability against set standards. This allows the system to generate schedules that consider your location’s full range of requirements while conforming to corporate, union, and government requirements. Schedules are available up to five weeks in advance to assist managers in "what-if" analysis.
Stromberg Labor Forecasting estimates an unlimited number of user-defined drivers such as anticipated daily customers, items, and sales in 15-minute increments. This flexibility allows management to apply an unprecedented level of service to all areas where standards allow for work loading. Each department can track requirements by defining an unlimited quantity of forecast drivers to achieve an extremely precise requirements balance specifically for that department.
The forecast model automatically adjusts for seasonal, holiday, and recurring patterns. It also provides for memo attachment to any day indicating a special event of any type that could affect the sales/traffic: remodeling, special sale, or weather event.
Stromberg Labor Budgeting gives management an exciting and creative tool to review and analyze projected vs. actual labor expenses across the company. This module allows the comparison of scheduled labor costs with corporate goals before, during, and after each pay period. During a pay period, managers can monitor real vs. budgeted labor costs. This enables management to react to changing conditions and make any workforce adjustments necessary to keep corporate goals on track.
Our solutions for retail businesses allow you to: